CASE STUDY ASSIGNMENT DORCHESTER HOTEL Essay Example | Topics and Well Written Essays - 4750 words

CASE STUDY ASSIGNMENT DORCHESTER HOTEL - Essay Example The report seeks to present a critical review of these issues whereby recommendations for resolving or improving upon the issues discussed will be given at the end. 2.0 Introduction According to Datamonitor (2004) â€Å"Tesco PLC is the largest food retailer in UK, operating around 2,318 stores worldwide. It operates around operates around 1,878 stores throughout the UK, and also operates stores in the rest of Europe and Asia.† Paton (2005) also states that â€Å"Tesco has 367,000 staff worldwide (250,000 of them in the UK), 2,365 stores (1,770 in the UK), sales of more than ?37bn, and last year reported pre-tax profits of just over ?2bn.† Tesco has an estimated 30 % of the market share in the grocery industry in UK. Currently, Tesco is rated as the number one chain supermarket in the UK grocery sector as a result of different strategies it has implemented over the years. Of notable concern is that Tesco’s workforce is comprised of diverse people from different b ackgrounds which entail that managing diversity is a virtue. The success of Tesco can be attributed to various factors but particular emphasis in this case is put on the human resources practices in this organisation. ... HRM deals with the group of people employed by a business or company which produces goods and services. The aim of managing human resources is to make the organisation successful as well as to help the employees to enjoy their work in a bid to steer the operations of the organisation towards the attainment of set organisational goals. The other aim of HRM is to help the employees to do their best while at the same time making sure that they receive suitable rewards for their work. Against this background, this report seeks to critically evaluate how different HR issues such as recruitment, retention, training and development as well as performance management are implemented at Tesco. These human resources practises play a complementary role to each other in that they are meant to positively influence the actions of the employees towards the attainment of the set organisational goals. In order to achieve the objectives of the organisation, the needs for the employees cannot be separat ed from this process. Thus, the HR approach is a system of HRM that recognises that the success of the organisation depends on its human resources (Kleynhans, 2007). Thus, HRM has become more important in organisations today than ever before. Whilst different companies have access to the same technology, during the contemporary period, it is the human resources that make a difference in companies being successful and achieving their organisational goals. HRM includes policies, functions, and systems that affect employee’s behaviour, attitudes and performance (Carell et al 1995). It is these HR practices that help the company gain the advantage over its competitors. Thus, the report will specifically focus on how Tesco is implementing these